Payment
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We accept all major credit and debit cards including apple pay, Paypal, and Venmo
Returns
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We are unable to accept returns on products except on products damaged transit. We encourage you to carefully review your order details before completing your purchase to ensure everything looks just right.
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In the rare case of a product arriving damaged, please reach out within 48 hours of the product’s delivery. Please send an email with photos of the damaged packaging and the damaged print. We will reproduce and reship the damaged print(s) at no charge to you.
Product
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Art prints are printed on Epson Somerset paper, a premium choice known for it’s quality.
100% cotton rag
19mil thick, 225 gsm
Acid-free
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Greeting cards are A2 size, 4.25 inches x 5.5 inches
Shipping
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Products will be processed and shipped within approximately 2-4 business days. Shipping times depend on your location, but are approximately 1-5 business days for US customers, and approximately 7-21 business days for international orders. You will receive email notification when your order has shipped as well as tracking information.
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Art prints are shipped flat. Each art print is inserted into a clear, sealed art bag and then inserted into a rigid stayflat mailer for protection.
Greeting cards are mailed in a small rigid mailer and are packaged in a clear sleeve. An envelope is included with the card.
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Yes! Shipping rates will be applied at checkout. Currently the offer for free shipping on orders over $75 is for US customers only.
Help
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If you have a question not listed here, please feel free to reach out to hello@chloewelch.com